Subscription and Cancelation Terms

Subscription Terms

As part of your subscription, you may license the type and quantity of Assets reflected in the subscription you have purchased. For subscriptions that allow Assets to be licensed using different amounts of quota, the quantity of required quota may vary depending on the Assets that you wish to license. Assets come with the license type specified on the FindArt.ai website. For some asset types, at the time of licensing there may be an option to select a specific license type.

If you are placing your order on behalf of your organization, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licenses purchased in this order or future orders. Service begins as soon as your initial payment is processed.

You authorize us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract until you cancel. For automatic renewing customers in Mexico and the United States, after the first year, your subscription will automatically renew on a monthly basis until you cancel. For all other automatic renewing customers, after your first year, your subscription will automatically renew annually until you cancel. Renewal notice will be provided where required by applicable law.

At renewal, will automatically charge you the then-current rate for your subscription, plus applicable tax (such as VAT or GST if the rate doesn't include it), every month of your annual contract until you cancel.

We may change your subscription's rate each annual renewal term, and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your subscription mid-term on your next billing date.

If you exceed the quota allotted to your subscription, then we may charge for any additional licensed assets at the then-current rate for such licenses (which may be higher than the rate in your subscription) using your payment method on file.

If your subscription only allows assets to be licensed with the same amount of quota or you reside outside of Japan, unused standard assets (A) will carry over subject to a cap of a maximum of 12 times your monthly allowance; and (B) automatically expire on a rolling basis 12 months after the date when they were first allocated. If your subscription allows assets to be licensed with different amounts of quota and you are a resident of Japan, unused quota (A) will carry over subject to a cap of a maximum of 6 times your monthly allowance; and (B) automatically expire on a rolling basis 6 months after the date when they were first allocated. When your subscription ends or if you replace it with a lesser value subscription, you will forfeit all rights to any unused quota.

If your primary payment method fails, you authorize us to charge any other payment method in your account. If you have not provided us with a backup payment method(s) and you fail to provide payment, or if all payment methods in your account fail, we may suspend your subscription. During any such suspension, you may lose access to some subscription features and functionality; however, you will retain access to your FindArt.ai Account and Content within our free user storage limits. We will continue to attempt to charge your payment method(s) for the remainder of the term, and upon payment being received, your full subscription account access will be restored. You can update your payment information anytime in your FindArt.ai Account.

Your subscription may include Generative AI features which may require generative credits. Generative credits allow you to generate outputs based on the inputs you provide to certain generative AI features. The number of credits required will vary based on the type of generative feature used and the type or number of outputs that are generated. The number of generative credits reflected in the subscription you have purchased expire each month. Each month, your account will be reset at the same number of generative credits for the duration of your subscription. Unused generative credits do not rollover.

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number, or biometric recognition. When you authenticate, you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products.

For customers in Brazil, you are acquiring the products from XYZ and therefore you grant XYZ's payment processing partner the powers necessary to close a foreign exchange (FX) contract or transaction and to remit the funds relating to payments executed via boleto bancario, credit cards, or PayPal. XYZ's payment processor partner may act on your behalf and does not account for collecting taxes originating from the transaction. This FX agreement and the remittance of payments to XYZ will not change the prices charged by XYZ for its products and you do not need to take any additional steps.

For customers in Latin America (excluding Brazil), you grant XYZ and any and all payment processors that process payment transactions on behalf of XYZ the powers to close the FX contract and to transfer the funds relating to payments executed via credit cards. Such payment processors do not account for collecting taxes, which might originate in relation to this transaction. If taxes are currently not required to be charged by XYZ in your country or region, when the government requires XYZ to charge taxes, we will add the obligated taxes into your monthly payment total. This FX agreement and the remittance of payments to XYZ will not change the prices charged by XYZ for its products and you do not need to take any additional steps.

Cancellation Terms

You can cancel your subscription anytime via your FindArt.ai Account or by contacting Customer Support. If you cancel within 14 days of your initial order, your refund will be prorated based on credits used if any. Should you cancel after 14 days, you'll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month's billing period.

For customers in Brazil, you can cancel your subscription anytime via your FindArt.ai Account or by contacting Customer Support. If you cancel within 14 days of your initial order, your refund will be prorated based on credits used if any. Should you cancel after 14 days, you'll be charged a lump sum amount of 20% of your remaining contract obligation and your service will continue until the end of that month's billing period.